These Terms of Service ("Terms") form a binding agreement between you and Sprout Technologies ("Sprout", "we", "us", or "our"), a company registered in the Republic of South Africa. By creating an account, downloading, or using the Sprout mobile application (the "App") you agree to these Terms. If you do not agree, do not use the App.
These Terms are governed by the laws of the Republic of South Africa and incorporate the consumer protections of the Consumer Protection Act, 2008 ("CPA") and the Electronic Communications and Transactions Act, 2002 ("ECTA") where applicable.
1. The Service
Sprout is a personal-productivity app that helps separated and co-parenting families:
- Log variable and recurring children's expenses
- Track maintenance payments and apply annual inflation
- Generate professional monthly invoices for a co-parent
- Scan paper receipts using AI to extract line items (the "AI Scan" feature)
- Search uploaded parenting agreements and court orders using AI (the "Agreement Chat" feature)
- Sync data across multiple devices
2. Eligibility and accounts
- You must be at least 18 years of age and capable of entering into a legally binding contract to use the App.
- You must provide accurate and current information when creating an account.
- You are responsible for keeping your password secure and for every action taken under your account. Tell us immediately at [email protected] if you suspect unauthorised use.
- One person, one account. You may not share your account credentials.
3. Your content
You retain all rights in the information, files, photos, and documents you submit to the App ("Your Content"). Your Content includes your expense entries, family information, receipt photos, parenting agreements, and court orders.
By using the App, you grant us a limited, worldwide, royalty-free licence to host, store, process, and transmit Your Content only as needed to provide the App to you. We do not use Your Content for advertising, model training, analytics, or any purpose other than running the service for you.
You are solely responsible for ensuring that Your Content does not infringe anyone else's rights or breach any law. In particular, you confirm that you are entitled to upload any parenting agreement, court order, or receipt that names another person.
4. Acceptable use
When using the App, you agree not to:
- Use the App to harass, threaten, defame, or deceive any person (including a co-parent or child).
- Upload content that is unlawful, infringing, or contains malware.
- Attempt to reverse-engineer, decompile, or extract source code from the App, except to the limited extent permitted by section 30 of the Copyright Act.
- Circumvent or attempt to circumvent any security controls or row-level access policies.
- Use automated tools, scripts, or scrapers against the App or our servers.
- Use the AI features in a way intended to extract Anthropic's underlying model weights, prompts, or training data, or to generate harmful or illegal content.
- Use the App to log expenses you intend to fraudulently claim against a co-parent, a court, or a tax authority.
We may suspend or terminate your account immediately if you breach this section.
5. Subscriptions, payments, and the free plan
5.1 Current pricing
Sprout is currently available at no charge. All features are free to use while the app is in its initial launch period. We will notify you at least 14 days in advance before any subscription or pricing change takes effect.
5.2 Future Sprout Pro subscription
We intend to introduce an optional "Sprout Pro" subscription in a future update. If and when introduced, it will be an auto-renewing subscription sold through the Apple App Store or Google Play Store using their in-app purchase systems. Pricing and feature details will be communicated clearly in the App before any purchase is required.
5.3 Refunds
If and when paid subscriptions are introduced, refund requests will be handled by Apple or Google according to their refund policies. We will consider hardship refunds on a case-by-case basis if you contact [email protected] within 7 days of a renewal.
6. AI features — additional terms
The AI Scan and Agreement Chat features are powered by Anthropic's Claude API. By using these features you acknowledge that:
- AI is not perfect. Output may be incomplete, inaccurate, or misleading. Always review and verify before relying on a scanned amount or an AI answer about a clause in your agreement.
- AI answers are not legal advice. Anything Agreement Chat tells you about your parenting agreement, maintenance, or visitation is a best-effort interpretation of the document text. Confirm with a lawyer before acting on it.
- We send your content to Anthropic only when you trigger the feature. See the Privacy Policy for full detail.
- We may rate-limit, suspend, or remove AI features at any time, including in response to abuse or changes in upstream provider terms.
7. Cloud sync
Cloud sync is provided on a best-effort basis. We aim for high availability, but we do not guarantee uninterrupted service. You remain responsible for keeping your own backup copies of any data that is important to you. The on-device export and PDF features give you a way to do this.
8. Intellectual property
The App, including the Sprout name, the Sprout sprout-leaf mark, the user interface design, all icons, illustrations, and the underlying code, is owned by Sprout Technologies and protected by South African and international intellectual-property law. Nothing in these Terms transfers any of those rights to you.
These Terms grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your personal, non-commercial use.
9. Disclaimers (subject to the CPA)
The CPA gives you certain warranties — including that goods and services be of good quality, in good working order, and free of defects — which cannot be excluded. Nothing in these Terms limits those statutory warranties.
Subject to those statutory warranties, the App is provided "as is" and "as available", without further warranty of any kind. We do not warrant that the App will be uninterrupted, secure, or error-free; that the AI features will be accurate; that any defect will be corrected; or that your data will never be lost.
10. Limitation of liability
To the maximum extent permitted by law and subject to the CPA:
- We are not liable for any indirect, incidental, special, consequential, or punitive loss, including loss of profits, revenue, goodwill, or data.
- Our total aggregate liability will not exceed the greater of (a) the amount you paid us in the 12 months immediately preceding the event giving rise to the claim, and (b) ZAR 500.
Nothing in this section limits any liability that cannot lawfully be limited.
11. Indemnity
You agree to indemnify and hold us harmless from any claim, loss, or expense (including reasonable legal fees) arising out of (a) Your Content, (b) your breach of these Terms, or (c) your unlawful use of the App. This does not apply to claims that arise from our own breach of these Terms or our negligence.
12. Suspension and termination
We may suspend or terminate your access to the App at any time if you breach these Terms, if we are required to by law, or if we discontinue the App. We will give you reasonable notice where it is practical to do so.
You may stop using the App at any time. To delete your account and the data we hold about you, go to Setup → Account → Delete account in the App, or email [email protected].
13. Dispute resolution
If you have a complaint, please first contact us at [email protected] so we can try to resolve it directly. We will respond within 7 business days.
If we cannot resolve the dispute, you may refer it to the Consumer Goods and Services Ombud (cgso.org.za) or, for privacy disputes, the Information Regulator.
These Terms are governed by the law of the Republic of South Africa, and the courts of South Africa have non-exclusive jurisdiction.
14. General
- Whole agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the App.
- Severability. If any clause is found unenforceable, the rest remain in force.
- No waiver. Our failure to enforce any right is not a waiver of that right.
- Assignment. You may not assign these Terms. We may assign them to a successor business and will notify you if we do.
- Updates. We may update these Terms; material changes will be notified through the App or by email at least 14 days in advance. Continued use of the App after a change means you accept the updated Terms.
15. Contact
- Support: [email protected]
- Privacy: [email protected]
- Security: [email protected]
- Web: sproutapp.co.za
Sprout is operated by Sprout Technologies, a company registered in the Republic of South Africa with the Companies and Intellectual Property Commission (CIPC).